Commercial framework

Terms of sale

Clear rules explaining what is confirmed before production.

Updated: August 28, 2026
01

Quote and contract

Catalogue prices are indicative. The accepted quote, line items, taxes, payment terms and documents sent form the project’s commercial record. You can review and correct selections before acceptance.

02

Custom products

Dimensions, fabrics, colours, mechanisms and mounting types are confirmed before production. A change requested after the supplier order may be impossible or involve costs that must be approved before they are incurred.

03

Payment

After quote acceptance, Stores Avantage may request a deposit or full payment before ordering. Card payments are processed by Stripe; Stores Avantage does not store card data.

04

Cancellation and refunds

Each request is assessed according to the project’s actual stage and rights under consumer protection law. Nothing in these terms limits mandatory remedies for distance contracts, delivery delays or non-conforming goods.

05

Timelines and delivery

Timelines shown before ordering are estimates until confirmed. Stores Avantage communicates material changes and records order stages in the client space.

06

Installation and acceptance

Installation is included only when stated in the quote. The customer must provide safe access to the relevant openings and promptly report any issue at acceptance or through the service area.

A question?

Contact Stores Avantage directly.

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