What is covered
Coverage depends on the product, manufacturer and quote. Each applicable warranty identifies the provider, dates, parts, labour, travel, terms and exclusions.
After-sales
Warranty and service
A clear record from reporting through resolution.
Legal warranties
Applicable legal warranties remain in effect independently of any commercial or manufacturer warranty.
Report an issue
In the client space, open after-installation service, describe the issue and attach photos if useful. Keep the project number and payment documents.
Handling
Stores Avantage reviews the file, determines applicable coverage and documents diagnosis, communications and resolution. No replacement should be ordered before this review.
Care
Follow instructions specific to the fabric and mechanism. Improper use, unauthorized changes or external damage may be excluded under the applicable terms.
A question?